Our Clients

We like being able to concentrate on our wholesale distribution business and leave IT to the experts at RMS. Bottom line-WE TRUST RMS.


Marvin Walker and Associates


RMS has provided us with a network that allows us to provide a timely response to customer inquiries, keeps our employees productive, and keeps our operations running smoothly. Whenever we need service, we can count on a prompt response and a knowledgeable and courteous staff.


Paul Robinson, Inc.


Brenda Messick

RMS offers our practice sound and responsible advice, and at a fair price. We consider RMS our IT partner. They know our business and computer needs and are relied on as a solution provider to GRS. Because RMS has little to no turnover with its technical support staff, RMS has an “institutional knowledge” of our practice that has resulted in observable efficiencies and cost savings. GRS’s record of “down” time is practically non-existent which speaks directly to the level of service provided by RMS. The online solution for reporting a problem works well and response times are consistently prompt. Most issues can be resolved virtually but we have received excellent service when a tech is required onsite.


Georgia Reproductive Specialists


We have been working with RMS for close to four years. As a small engineering firm we really depend on RMS to provide a quick turnaround on network related issues as well as assist us with any hardware problems. The have always provided us with outstanding service. They are able to resolve most issues remotely; however, when on site service is needed they are quick to respond. Their technicians are very professional and all have a very good understanding of the nature of our operations. We kind of feel like they are a part of the team.


P.E., President
Warren Environment, Inc


It has been a pleasure working with RMS. Even tho' we're not "a big fish" in their pond, the care they have shown us over the years would say otherwise. We are grateful for their wise counsel and their eagerness to service....they have served us well.


The Lewis CPA Firm


We have worked with RMS Associates, Inc. for more than 10 years. Their service is prompt, professional and friendly with a willingness to go the extra mile for the client. RMS does a great job of managing client expectations and providing accurate and reliable quotes for service. As a recent subscriber to RMSCare Platinum, we have found this service to be a valuable asset for our business. It is a pleasure to work with RMS and we highly recommend their services.


Evers & Fox
CPA


Atlanta Pediatric Surgery has been in relationship with RMS and Associates since the late 90's. We initially sought their help in choosing a software package for a small medical office.

Over the years we have grown and changed, and RMS has always been available with their expert advice and service. Having remote support now is a wonderful addition to our technical support system. We forever rely on their speedy response to all of our challenges, be they softwear, hardware, technical advice and very professional and practical solutions to the issue of the moment. In addition to the professionalism and efficiency that we have come to trust, all of the personnel at RMS are just wonderful folks! It has continued to be a pleasure doing business with them for close to a decade.


Office Manager Atlanta Pediatric Surgery
P.C.


RMS has been responsible for the design, implementation, and support of our computer network for the past ten years. RMS has become a valued business partner through honesty and commitment to fast, reliable service. I highly recommend RMS for all of your computing needs.


Controller
S & S Cafeterias


Liliana Pena

I have been with Georgia Reproductive Specialists for the past five years. Since then, I have had the pleasure to work with RMS. We have developed a fantastic working relationship. They are all a great group and are extremely professional, courteous, prompt and ontop of everything, friendly. Whenever I run into a computer issue that I cannot handle, they are there to fix it or guide me through. There turnaround time is outstanding. I have truly been very lucky to have them on board with our practice.


Georgia Reproductive Specialists


Wayne Wilkes

RMS set up and serviced computer networks at two companies which I have or had ownership. I have been extremely pleased with RMS. They are professionals. They conduct themselves and their business in a professional manner. They are always looking out for their Customers. I do not believe RMS would recommend any expenditure for equipment nor systems that did not have every expectation of suiting the need and have an adequate payback on the investment. I particularly appreciate their ability to solve problems remotely and on-the-spot without waiting for call backs. I truly rely on RMS to be my IT experts and they have never let me down.


Owner
Tile and Stone Express, Inc.


Dave Kelly

I have used RMS to support two technology start-ups over the past ten years. I have always received great service, and the hardware that we have purchased from RMS has consistently been spot-on. I highly recommend RMS to anyone looking to partially or (as we do) completely outsource the IT function in a growing business. Also, the quality of the hardware seems to be superior to other major providers’ solutions, especially when combined with the local support provided by RMS. Randy, thanks for your years of support to my companies.


AnalyticsIQ


We have been a customer of RMS for a number of years. They are responsive to our needs and are customer service driven. I would recommend them to anyone.


Cotton & Welsh


Von Fassnacht

The RMSCare Platinum service was perfect for our business. We are a staffing company focused our people and customers. I used to have all my employees call me before calling technical support and I still couldn’t stop unnecessary bills. Now I don’t have to worry about getting a huge bill when one of my employees has a technical issue.


HotePro Staffing


It has been a pleasure working with RMS. Even tho’ we’re not “a big fish” in their pond, the care they have shown us over the years would say otherwise. We are grateful for their wise counsel and their eagerness to service….they have served us well.


CPA


Scott Slay

We have been working with RMS for close to four years. As a small engineering firm we really depend on RMS to provide a quick turnaround on network related issues as well as assist us with any hardware problems. The have always provided us with outstanding service. They are able to resolve most issues remotely; however, when on site service is needed they are quick to respond. Their technicians are very professional and all have a very good understanding of the nature of our operations. We kind of feel like they are a part of the team.


Warren Environment, Inc.


Dr. Mark Perloe

RMS is not your average IT Support group. Over the years Georgia Reproductive Specialists has worked with RMS, I have come to see them as our IT partners. Rather than simply wiring, repairing and servicing our equipment, they have come to understand our business and how their IT expertise can enhance our medical practice. “ Their monitoring and proactive service has kept our network running efficiently without unexpected downtime. We are most grateful for their knowledge and professionalism and most definitely feel they are part of our team.


Ga. Reproductive Specialists


Dave Schmidt

RMS has a wide range of knowledge. They help fix network issues as well as answer question about software and email. They offer excellent service. A real person answers the phone every time I call. They know how urgent IT issues are for a business and they follow up to make sure the problem is fixed.


Florida Bath


Shana Taylor

We love working with RMS. They have been wonderful since day one. They treat us like family and in fact have us pretty spoiled. They give us all the extra care attention we look forward to.


New Millenneum OB/GYN


Ken Blevins

RMS Associates, Inc. has been our sole source provider for networking, phone system and automation equipment, installation, software and support for over fifteen years. Through four complete new office location set-ups and numerous upgrades and expansions, Randy Rowe and his competent staff have met all of our needs in a timely, professional, and cost conscious manner.

In our industry, success is based on reliable cost data, meeting deadlines and producing a quality product. RMS has become an indispensable member of our team as a trusted advisor in making equipment upgrade decisions, as well as providing continuous support for the maintenance of our data systems. Knowing that our data files are secure allows us to focus on the task of producing quality buildings and meeting deadlines.

A shiver runs up my spine recalling the days when we tried to work through the latest “computer problem” on our own and agonizing over what equipment to buy that wouldn’t be obsolete the day after we wrote the check. RMS is on top of it and they keep us current – we value that service!


K. Blevins Contracting


RMS has provided Cotton & Welsh with excellent IT services for 8-10 years. Prior to that time we struggled with various IT options – none of which was a success. The entire RMS staff has helped us through the years with numerous projects – a move and a new set up, web site development, multiple PCs and laptops for various salesmen, all with different needs. The level of the service has always been excellent; problems were resolved efficiently; and the recommendations have always been correct. Most importantly in the fast paced work environment of today, RMS responds extremely promptly even for small problems (which at the time seem huge) and gets the issue resolved. We like their prompt and efficient service and like them personally as well – a great group of people


Cotton & Welsh, Inc.


I have been acquainted with RMS Associates, Inc. for six (6) months as a new addition in the accounting department at White Hawk, Inc. I have worked in construction accounting over twenty (20) years. I have dealt with various IT companies and the time you spend calling them and waiting for someone to call you back. No company that I have been associated with over the years has responded to the IT needs at White Hawk, Inc. the way that RMS responds.

I highly recommend the benefits of the RMSCare Platinum customer package. They understand the urgency of having our immediate IT issues and on-going maintenance handled efficiently, timely and with reasonable costs. This allows us to focus on our business knowing that they are taking care of their business. We appreciate and salute Randy Rowe and their entire staff for the outstanding service they consistently give.


White Hawk, Inc.


Gregg Weldon

We’ve used RMS at our last 2 companies (Sigma Analytics and AnalyticsIQ). Prior to that, we tried to manage our systems ourselves, and it was a disaster. Using RMS has allowed us to concentrate on what we do best, while being assured that our critical computer systems and back-ups are being maintained professionally and correctly. Without our data and systems management in place, we wouldn’t have a company!


AnalyticsIQ Inc.


Grant Whitney

We were looking for a cost-effective way to replace our in-house IT. RMS gave us options that made sense. They have given us ideas to strengthen our company and streamline our processes. We let RMS handle everything from our servers, PC’s, smartphones and iPads – everything. We are very thankful for finding RMS. They were definitely the right choice for Whitco.


Whitco Roofing


Jeffrey A. Stephens

It is a great pleasure for me to write this letter to you today. There are many parts to any successful

Organization, but for CPA firms today technology has to be one of the most important. Fortunately for us, your firm has represented us and our clients with unparalleled professionalism and technical expertise for over 10 years.

One of my favorite things about RMS is the way that you help your client's setup technology solutions that are "cutting edge", but also provide great long term value. My partners and I always feel like you encourage us to spend enough money to get a high quality product that is built for long term productivity, but we never feel like we've over bought. That is a very difficult balance to find and your firm has managed it seamlessly for many years. Another thing that I can't say enough about is your service. We always receive prompt and professional service from you and your staff whenever we need it.

We will certainly continue relying on RMS for all of our technology needs and perhaps more importantly we will continue referring you to our clients for their needs.


CPA


J. Wayne Lester

I am not sure if you recall but you and your team have served as my IT resource since 1991, the year you opened RMS. I realized the other day that I had never expressed to you my appreciation for the value all of you have brought to my business over the past 17 years. If I am counting correctly my current system is the 4th network you have installed for me. It is probably approaching time for another. In each instance the new system was installed with virtually no down time. After installation the "tweaking" of the system was to a minimum. You assessed our needs and the system you installed accomplished for us what you represented it would accomplish. All of those are important to my staff and me. In the early years I gave smaller IT projects to other companies. I never found the level of service provided measured up to RMS. RMS personnel have always been prompt, professional and on top of the game. Thank you for a job, many jobs well done!


CPA