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IT done differently

No more unexpected downtime, shocking service bills, or IT support that doesn’t answer the call. RMS gives you top-of-the-line services that make all the difference. Every one of our clients gets:

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A proactive approach

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IT done right...the first time

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A live person behind the phone

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No geek speak

Cost-effective IT services to escalate your productivity

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Technology as a Service

We offer comprehensive IT management that includes ongoing support, software and hardware licensing, network stabilization, and more for an affordable fixed monthly fee.

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Secure File Share

We offer an advanced, file-based cloud-synchronization platform that allows you to share and access your company’s data securely and privately.

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Mobile Device Management

We provide end-to-end mobile-device management, whether you’re using an iPhone, iPad, Androids, Kindle Fire, Windows Phone, or Blackberry.

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Phone Systems

We provide efficient, open-standard Windows-based IP PBX that comes with a vast array of features at a cost lower than your traditional phone line.

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Backup & Disaster Recovery

We back up all your data in our remote, secure data centers, and get you back on track quickly when disaster strikes.

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HIPAA Compliance

We help healthcare businesses comply with regulations via our easy-to-use IT security and compliance management solutions.

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Cloud Integration

We customize cloud solutions to suit your needs and help your business transition to the cloud with ease.

These business owners have experienced best-in-class
IT services from RMS Associates

Hear what they have to say

  • RMS is not your average IT Support group. Over the years Georgia Reproductive Specialists has worked with RMS, I have come to see them as our IT partners. Rather than simply wiring, repairing and servicing our equipment, they have come to understand our business and how their IT expertise can enhance our medical practice. “ Their monitoring and proactive service has kept our network running efficiently without unexpected downtime. We are most grateful for their knowledge and professionalism and most definitely feel they are part of our team.

    Dr. Mark Perloe


    Ga. Reproductive Specialists


    RMS offers our practice sound and responsible advice, and at a fair price. We consider RMS our IT partner. They know our business and computer needs and are relied on as a solution provider to GRS. Because RMS has little to no turnover with its technical support staff, RMS has an “institutional knowledge” of our practice that has resulted in observable efficiencies and cost savings. GRS’s record of “down” time is practically non-existent which speaks directly to the level of service provided by RMS. The online solution for reporting a problem works well and response times are consistently prompt. Most issues can be resolved virtually but we have received excellent service when a tech is required onsite.

    Brenda Messick


    Georgia Reproductive Specialists

  • RMS set up and serviced computer networks at two companies which I have or had ownership. I have been extremely pleased with RMS. They are professionals. They conduct themselves and their business in a professional manner. They are always looking out for their Customers. I do not believe RMS would recommend any expenditure for equipment nor systems that did not have every expectation of suiting the need and have an adequate payback on the investment. I particularly appreciate their ability to solve problems remotely and on-the-spot without waiting for call backs. I truly rely on RMS to be my IT experts and they have never let me down.

    Wayne Wilkes


    Owner
    Tile and Stone Express, Inc.


    We have been working with RMS for close to four years. As a small engineering firm we really depend on RMS to provide a quick turnaround on network related issues as well as assist us with any hardware problems. The have always provided us with outstanding service. They are able to resolve most issues remotely; however, when on site service is needed they are quick to respond. Their technicians are very professional and all have a very good understanding of the nature of our operations. We kind of feel like they are a part of the team.

    Scott Slay


    Warren Environment, Inc.

  • I am a remote employee for Freshens (headquarters is in Atlanta and I work from Baltimore). For this reason I am very appreciative of the support that I receive when there are log in issues either from my home due to Microsoft Exchange failures, password reset issues or when I am on the road. RMS is my IT “security blanket”.

    Laurie Lavietes


    Freshens


    We were looking for a cost-effective way to replace our in-house IT. RMS gave us options that made sense. They have given us ideas to strengthen our company and streamline our processes. We let RMS handle everything from our servers, PC’s, smartphones and iPads – everything. We are very thankful for finding RMS. They were definitely the right choice for Whitco.

    Grant Whitney


    Whitco Roofing

  • I can’t tell you enough how exceptional your team is!! Jonathon and Randy have been very instrumental in keeping me up and going whenever I have computer or cell phone issues. In fact, on more than one occasion, they have been my life line! Both of these guys are ALWAYS professional, eager to help and posses the quality of patience! I am not very savvy when it comes to troubleshooting, so they graciously meet me at my level of understanding and we work through the problem. Every issue has been resolved in a timely manner and I always learn something new! So thankful we have RMS!!!!

    Kevin Truesdale


    Freshens


    I am a customer; been one since 1992. Randy Rowe knows me; as do the experts who answer the phone and give advice. I probably have dealt with Randy Voige most of the time. That is not to say anything less about his colleagues. I like them all. Everybody is an expert – and that is why I continue to phone.

    I am not a big/ important customer. My payments would not keep you in stamp money. But RMS shows me the same care and respect as anybody who calls and says, I’ve got a problem.

    Jack Carew

  • Working with RMS makes dealing with technical issues very easy. The team is so helpful and is always respectful of those that are not very tech savvy. We have come a long way from when we first started with RMS. We aren't an average salon since we have 5 locations and a call center, but over the years they now have a great understanding of our business needs and are a huge asset for us.

    Amber Cooper


    Bob Steele Salon


    I have been with GPM for almost 21 years and I believe we have used RMS for at least 15 plus years. We love RMS and could not operate without them. Everyone there is great to work with.

    Ginger Fowler

Why stick with IT management
that just doesn’t cut it?

Come to RMS Associates, we’ve got something better.

Let’s talk