Support Center

Welcome to the RMS Associates, Inc. Support Center

Please use the following contact information for technical support requests only. For all other inquiries please use the information and form on the Contact Us page.

Phone Support

RMS Client Support Portal (Existing Customers)
Please click the following link to login to your account. If you do not have an account set up, please fill out the contact form below and request to be set up.

Access Remote Support Portal

New Customers
Please complete the form below and we will contact you during our normal business hours Monday through Friday 8:00AM – 5:00PM EST.

If you need immediate help, please call our main number at 770-988-9640. If it is after-hours and you need assistance, please leave a message in our Service Department mailbox. Our after-hours duty technician will be contacted.

  • Submit a Support Request

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