I am a customer; been one since 1992. Randy Rowe knows me; as do the experts who answer the phone and give advice. I probably have dealt with Randy Voige most of the time. That is not to say anything less about his colleagues. I like them all. Everybody is an expert – and that is why I continue to phone.
I am not a big/ important customer. My payments would not keep you in stamp money. But RMS shows me the same care and respect as anybody who calls and says, I’ve got a problem.